Refund & Cancellation Policy for MAC MAGAZINE

At MAC MAGAZINE , customer satisfaction is our priority. Please review the following guidelines for refunds and cancellations:

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Refund Policy:

1. Physical Magazines:

   • Damaged or Defective Items: If you receive a damaged or defective magazine, please contact us within 7 days of receiving the product. We will offer a replacement or full refund.

   • Returns: We accept returns of physical magazines within 14 days of delivery, provided the item is unused and in its original condition. Shipping costs for returns are the customer's responsibility unless the item was defective.

2. Digital Magazines:

   • Non-refundable: Due to the nature of digital products, digital magazines cannot be refunded once purchased.

   • Technical Issues: If you experience issues downloading or accessing your digital magazine, please contact our support team for assistance.​

 

Cancellation Policy:

1. Subscription Cancellations:

   • You can cancel your magazine subscription at any time. Any future charges will be stopped, but you will continue to receive magazines until the end of the current billing period. No refunds will be issued for past payments.

2. One-Time Purchases:

   • One-time purchases of magazines cannot be canceled once the order has been processed.​

 

How to Request a Refund or Cancellation:

• Contact Us: Reach out to us at  submit@themacmagazines.com with your order number and a brief description of your issue.

• Processing Time: Refunds will be processed within 7 business days after the return or cancellation request is approved.

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